Shipping Policy
Last updated: October 12, 2026
This policy explains where we ship, how long orders take, and what to do if something goes wrong on the way.
1. Where We Ship
We currently ship within the United States only.
We ship to all 50 states. We do ship to P.O. boxes, APO/FPO/DPO military addresses, or U.S. territories.
We do not ship internationally at this time. Orders with a delivery address outside the areas above cannot be completed at checkout.
2. How Orders Are Fulfilled
Collins Crafty Corner works with independent suppliers who pack and ship many of our products directly from their own locations.
This means:
- An order with items from more than one supplier may arrive in separate packages, on different days.
- Each package has its own tracking number, and we email tracking for each one as it ships.
- You are charged shipping once, at checkout. You are never charged extra because your order was split.
3. Processing Time
Orders are usually prepared and handed to the carrier within 1–5 business days. Business days are Monday to Friday, excluding U.S. federal holidays.
Some items take longer to prepare. When that's the case, the product page says so.
During busy periods, such as holidays and sales, processing may take longer. If your order is delayed beyond the estimate, we'll let you know.
4. Shipping Rates and Delivery Times
Shipping options, costs, and estimated delivery times are shown at checkout before you pay.
Orders over $70 (before taxes) qualify for free standard shipping to eligible U.S. addresses.
Delivery estimates are provided by the carrier and are not guaranteed. Weather, carrier delays, and other events outside our control can affect delivery.
5. Tracking Your Order
When each package ships, you'll receive an email with its tracking number. If you haven't received tracking within 5 business days of placing your order, contact us at help@collinscraftycorner.com.
6. Address Accuracy
Please check your shipping address carefully at checkout. We're not responsible for orders delivered to an incorrect address entered at checkout.
If you notice an error, contact us right away. We'll try to update the address, but once a package has shipped we may not be able to change it. A package returned to the sender because of an incorrect or undeliverable address may be reshipped at your expense, or refunded less the original shipping cost.
7. Lost, Late, or Stolen Packages
If tracking shows a package as delivered but you can't find it, please check with neighbors and around your property, and wait one business day, since carriers sometimes mark packages delivered early.
If it still hasn't arrived, contact us within 7 days of the delivery date shown in tracking. We'll work with the supplier and carrier to locate it.
If a package is lost in transit, we'll send a replacement or issue a refund.
8. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the item and packaging. See our Return & Refund Policy for how we resolve these issues.
9. Sales Tax
Sales tax is calculated at checkout and charged where required by law, based on your shipping address.
10. Contact Us
Questions about shipping? We're happy to help.
Collins Crafty Corner
Operated by Coba Digital LLC
Customer support: help@collinscraftycorner.com
General inquiries: hello@collinscraftycorner.com
Website: https://collinscraftycorner.com